55ji Casino
Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how 55ji Casino ("55ji," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the 55ji platform at 55ji.net.

55ji is committed to handling your personal data responsibly and in accordance with applicable data protection laws. By registering an account or using the 55ji platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

2 Data We Collect

55ji collects personal data that you provide directly, data generated through your use of the platform, and in some cases, data received from third-party service providers. The categories of personal data we collect include:

55ji does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where strictly required by law (e.g., facial recognition for identity verification in specific circumstances).

3 How We Use Your Data

55ji uses your personal data only for legitimate, specified purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The primary purposes for which we process your data include:

• Account Management: To create, maintain, and administer your 55ji player account.
• Identity Verification (KYC): To verify your identity and age (21+) in compliance with applicable regulations, and to prevent fraud and money laundering.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Platform Delivery: To provide access to 55ji games, features, promotions, and customer support services.
• Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to enforce self-exclusion requests.
• Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, cheating, and other illegal activities.
• Service Improvement: To analyze platform usage patterns and improve the 55ji user experience.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications.

4 Legal Basis for Processing

55ji processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (i.e., to operate your 55ji account and deliver our services).
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) regulations and age verification requirements.
• Legitimate Interests: Processing necessary for 55ji's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
• Consent: Where you have given explicit consent, such as opting in to receive promotional emails or SMS notifications. You may withdraw consent at any time by contacting 55ji support.

5 Data Sharing & Disclosure

55ji does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist us in verifying player identities.
• Technology Partners: Game software providers, platform infrastructure providers, and cloud hosting services that support the operation of 55ji.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order, or regulatory directive.
• Fraud Prevention Services: Third-party fraud detection and prevention services used to protect the integrity of the 55ji platform.

All third-party service providers engaged by 55ji are contractually required to handle your personal data securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes.

6 Cookies & Tracking Technologies

55ji uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use the platform.

The types of cookies used by 55ji include:

• Essential Cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit. These cannot be disabled.
• Preference Cookies: Remember your settings and preferences (e.g., language, display options) to personalize your experience.
• Analytics Cookies: Help us understand how players interact with the 55ji platform so we can improve performance and usability. Data collected is aggregated and anonymized.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 55ji platform. 55ji does not use third-party advertising cookies or behavioral tracking cookies.

7 Data Retention

55ji retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:

• Account Data: Retained for the duration of your active account, plus a minimum of five (5) years following account closure, as required for AML compliance and regulatory record-keeping.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• KYC Documents: Retained for the period required by applicable regulations, typically five (5) years from the end of the business relationship.
• Support Communications: Retained for up to two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical & Log Data: Retained for up to twelve (12) months for security and fraud prevention purposes.

When personal data is no longer required, 55ji will securely delete or anonymize it in accordance with our data disposal procedures.

8 Your Rights

As a 55ji player, you have the following rights with respect to your personal data:

• Right of Access: You may request a copy of the personal data 55ji holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, including direct marketing.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 55ji support team. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

9 Security Measures

55ji implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 55ji platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorized 55ji personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication (MFA) options for player accounts.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While 55ji takes all reasonable precautions to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your 55ji account and to enable MFA where available.

10 Children's Privacy

The 55ji platform is strictly intended for adults aged 21 years and older. 55ji does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

11 Policy Updates

55ji reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via the email address on file and update the "Last Updated" date at the top of this page.

We encourage you to review this Policy periodically. Your continued use of the 55ji platform following the posting of any changes constitutes your acceptance of the updated Policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 55ji handles your personal data, please contact our Data Protection team:

For general support inquiries unrelated to data privacy, please contact [email protected] or visit our FAQ page.